A Purchasing Decision that Makes Good Sense

FunctionFox is a web-based subscription service, which makes it incredibly flexible.

Purchase

You only pay for what you need, and it's easy to add or remove users, trade up to get more features, or downsize when necessary.

How do I purchase a FunctionFox subscription?

To ensure you purchase the most suitable package, we recommend that you contact us at Toll-Free: 1.866.369.8463 option 2 or email: staycreative@functionfox.com. To purchase directly from our website, please visit purchase to get started right away. To renew your subscription, please use the purchase link within your FunctionFox account.

What is your per-user price?

FunctionFox provides full features to all subscribers. Included in your annual or monthly subscription is access to timesheet and job cost entry, client, project and personnel reports as well as controlled access to features and custom options. Our base subscription cost for FunctionFox Classic is $35 per month (includes one user) plus $5 per month for each additional user. Our base subscription cost for FunctionFox Premier is $50 per month (includes one user) plus $10 per month for each additional user. Our base subscription cost for FunctionFox In-House is $100 per month (includes one user) plus $15 per month for each additional user. See our price sheet to calculate your price, based on your number of users. All transactions will be billed in US dollars, unless otherwise requested.

What forms of payment do you accept?

FunctionFox accepts Visa, MasterCard, American Express, and Discover on all subscriptions, and purchase orders or checks on annual subscriptions. Checks and purchase orders also available on most subscriptions.

Do I have to pay sales tax on FunctionFox products?

It depends on where you live. If you are a US or International resident, you do not pay any sales tax. If you are a Canadian resident, you must pay applicable PST, GST, and/or HST.

How do I renew my subscription?

If you already have an existing active account with us and a valid credit card on file then your subscription will be automatically processed on your account renewal date. Changes to your subscription can be made up to 1 day prior to your account renewal date.

Annual subscription renewals will have an invoice issued prior to renewal date. you may renew your subscription by entering in your payment info within FunctionFox. Go to Setup > My Account and near the bottom of the page, click on the "Payment Info" button to update your information. Once the information has been updated, your transaction will be processed and an email receipt and confirmation of the credit card transaction will be sent to the email address provided.

How do I update or change my credit card information?

If you have a credit card on file with us, you may update that information from within FunctionFox. Go to Setup > My Account and near the bottom of the page, click on the "Payment Info" button to update your information.

How do I purchase extra users for my account?

You may add extra users to your account within FunctionFox from the Setup > Personnel page. Extra users on FunctionFox Classic are $5 US per person, per month. Extra users on FunctionFox Premier are $10 US per person, per month. Extra users on FunctionFox In-House are $15 US per person, per month. Please send us an email or call us Toll-Free 1.866.369.8463 if you have any questions in this regard.

How can I lower my subscription costs?

You may lower your subscription costs by telling others about FunctionFox. If you refer someone who purchases a FunctionFox subscription, you'll receive a month FREE on your account. Details at www.functionfox.com/Referral_Program/

What is your return policy?

FunctionFox aims to provide an outstanding product, excellent customer service and responsive timely support. However, if you are not satisfied within 30 days of your initial subscription purchase you may request a full refund. Please send us an email or call us Toll-Free 1.866.369.8463 if you have any questions in this regard.