Case Study

2026 Creative Industry Trends Report

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2026 Creative Industry Trends Report

What You’ll Learn.

  • How operational precision, not more tools, is becoming the single biggest competitive advantage for agencies.
  • Why strategy consulting and core design services are shifting from “nice-to-have” to primary growth drivers.
  • The real story behind AI adoption: where it boosts efficiency, where it creates quality risk, and how to govern it.
  • Practical steps to close financial visibility gaps: better forecasting windows, clearer margin tracking, and pricing discipline.
  • How to fix the effort-outcome disconnect: improving time-tracking accuracy, reducing scope creep, and protecting team capacity.
  • Why tool consolidation (vs. tool accumulation) directly improves margins, reporting accuracy, and decision speed.
  • Concrete approaches to limit over-servicing, set durable client boundaries, and turn relationships into predictable revenue.

The 2026 Creative Industry Trends Report condenses insights from 259 agencies into a practical playbook for the year ahead.

After a year of rapid AI adoption and growing operational strain, the data shows agencies are no longer rewarded for adding services or tools — they’re rewarded for mastering what they already have.


This report reveals where demand is shifting (strategy and core creative services), which capabilities are under pressure (copywriting, client management), and the operational changes that separate resilient agencies from the rest.

Inside you’ll find headline data, concise analysis, and action-oriented recommendations, plus the technology and process moves that actually improve forecasting, profitability, and team capacity. Download it to turn this year’s lessons into next year’s growth.

Download your free copy now and discover where you stand compared to 250+ agencies.

Check out FunctionFox’s Results

Blackbox

Absolutely love the tech and the team at FunctionFox. They go above and beyond to make sure it’s doing exactly what you need it to do. Our org manages over 400 projects a year and there’s NO WAY we could do it without our FunctionFox!

Melissa Elliott
PR Works

A good time-tracking system will make you money, not cost you money. I run a small PR company. I’ve been using FunctionFox for nearly 11 years and have been extremely pleased. It’s invaluable for client reports.

Joseph Feeks
Darnauer Group, LLC

I’ve been using FunctionFox’s time tracking and reporting system for my boutique PR Agency for nearly 20 years. It’s an impressive platform and I’ve been very happy with the performance and the customer service.

Jeanette Darnauer
Zoup Creative

I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly.

Claude Benoit
Beauly Station Ltd

Great product. My partner had used FunctionFox in a previous company and found it useful. We found it much easier to use than alternative products we used elsewhere so returned to Function Fox as soon as we had the opportunity.

Jane Cumming
Norton Engineering Consultants Inc.

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

Donna Vizzuso
Memorial Health System

The best thing about FunctionFox is how it has transformed our previously chaotic process into an organized one, and made it quick and easy to retrieve data all while helping us track our time and ensure we are completing each request.

Amy Hockenbrocht
Glue Inc.

Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. FunctionFox is so much easier than doing timesheets manually!

Tim Morawetz
Senpai Consulting Kft.

Best choice for marketing agencies. We are using almost every part of the software. FunctionFox is perfect for agencies, their staff, and their contractors. CEOs can easily see through the global situation and details of each client.

Nebojsa Damjanovich
OddOnes Interactive + Design

FunctionFox has allowed my company to track and invoice for hourly work that “slipped through the cracks” in the past; my billable hours have nearly doubled since I started using the product. FunctionFox helps you get paid for your work. All of it.

Shauna Stafford
Iris Creative

Early adopter – ongoing lover. Its easy to learn and use. Its perfect for our needs. There’s really nothing I don’t like. This company has had stellar customer service since day one.

Beth Brodovsky
Cazayoux Creative

When deciding on project management and time tracking software a few years ago, I did a ton (I mean hours) of research and and FunctionFox has been perfect for our needs.

Kylee Lewis
Ashton Design

It won’t make you lunch, but it does everything else. The reporting gives us insight into areas we need to improve or quote differently. FF provides us with a big picture view of our workload along with the granular data for digging into the details.

Ashton Design
Genesco Sports Enterprises

Our company has 125 employees who use this to track time against retainers and projects. One employee has used several different systems on various projects and remarked this is by far the best one she’s used “it makes life so much easier”

Doug Lynch
EXL Media

The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Aera Neumann
TriAd Inc

FunctionFox is a project Management software that is simple to use and is straightforward. It offers excellent reporting capabilities and we’ve never had difficulty using this tool. We highly suggest this system.

Elliott Benzle
Cloud 9 Design LLC

FunctionFox has revolutionized my time tracking and billing process. It has become such a vital part of my work process that I have it open all day, every day as I work to track my work time and review project priorities for the day/week.

Ashley Grisham
Designworks Group Pty Ltd

Best time tracking software by far! Super easy to use. You just start using it, simple. Great reporting features. CEO desktop provides a great snapshot of all customers and project status.

Warren Schroder
Holy Cow Communication Design

Couldn’t do without this product. Easy to use, tier access to functionalities, quick and trackable time, job costs and invoicing. FunctionFox has been part of our business for over 20 years.

Julie Coward
Elevate Consulting

Smooth and simple! It is friction-free and fast when logging in, has an intuitive dashboard that only took a few minutes to master, and is reliable and available in the cloud. Works equally well on mobile devices and my desktop, too. FunctionFox is an amazing product to use as a consultant- tracking and reporting my hours is so much smoother and simpler than the other products I’ve had to use previously!

Kate Fagan Taylor
Paper Investigator Inc

What a great product, it’s simple, it works well, and has never failed to do what we need. I felt taken-care of the entire onboarding process. I highly recommend this for time-tracking.

Jaydra Perfetti
Lukas Byorth

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn’t recommend it more.

Lukas Byorth
Cleveland Design

We have used FunctionFox for over 12 years, so that basically says it all. They have always been responsive to suggestions to better the product, and implemented change or fixes in a timely fashion.

Lynn McNamee
Scope Architectural Consulting, PLLC

We’ve tried Trello, ASANA, and a few other programs that are out there, however, FF has been hands down a better option with greater utility and functionality. I’d give them 10 stars if it were an option.

Jimmy Pitsiniagas
Tom, Dick & Harry Creative Co

Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!

Margaret Maxstadt
Communication Infrastructure Group, LLC

We’ve Used FunctionFox for Years! Honestly, we couldn’t function well without it!

Terri Atmore
SkyLine Studio

I’ve been with FunctionFox for almost 20 years, which should speak for itself. It’s a great software with nearly 100% uptime. They also have excellent customer service.

Jim DeMicco

Other Case Studies

20 Years. Never Looking Back.

Snack

Snack is a boutique creative agency based in Toronto, Ontario, with over 25 years of experience and a team of eight. They work across branding and identity, print, infographics, environmental installations, digital, and internal communications — serving clients in pharmaceutical, finance, private education, transportation, and non-profits.

Read Success Story
20 Years. Never Looking Back.

SkyeLine Studio

Skyeline Studios is a Connecticut-based digital marketing and web design agency that has grown through referrals and long-term client relationships. With a lean team of five managing roughly 50 active clients, their success depends on one critical factor: knowing exactly where time is going.

Read Success Story
22 Years. 10 Clients. Zero Wasted Hours Since they Found FunctionFox!

O’Bayley Communications

O’Bayley Communications built a 22-year reputation in Palm Springs on one principle: clients should always understand exactly what they’re paying for. Here’s how accurate time tracking turned that p
romise into a practice they could keep — every single month.

Read Success Story

Ready to upgrade your team's potential?

Book a demo
Case Study

Data-Driven Creative Agencies

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Data-Driven Creative Agencies

What You’ll Learn.

  • Why Data-Driven Agencies Outperform the Rest: Creative intuition is powerful—but it’s stronger when backed by data. Learn why agencies that track, measure, and review performance consistently see higher ROI, stronger retention, and more predictable growth.
  • What Metrics Actually Matter for Creative Teams: Not all data is useful. This guide breaks down the KPIs that truly impact agency health—project profitability, utilization, capacity, and budget vs. actuals, so you can focus on insights, not noise.
  • How Time Tracking Fuels Better Decisions: Discover how accurate time tracking reveals where work really happens, uncovers hidden inefficiencies, and supports better pricing, forecasting, and workload planning without adding friction for your team.
  • Turning Reports into Real, Actionable Insights: Learn how to move beyond static reports. See how dashboards, filters, and visual reporting help leaders spot issues early, respond proactively, and guide projects with confidence.
  • Frameworks That Turn Data into Direction: Explore proven decision-making frameworks like BADIR and DIAV and how to apply them using FunctionFox data to translate numbers into thoughtful, strategic action.
  • Using Data to Balance Workloads and Prevent Burnout: Understand how capacity and resource planning reports help agencies avoid overbooking, protect their teams, and build sustainable workflows that support both creativity and wellbeing.
  • Building a Reporting Rhythm That Scales: From daily check-ins to quarterly planning, learn how agencies use FunctionFox reports on a predictable cadence to stay aligned, improve transparency, and support long-term growth.

Today’s creative agencies face rising expectations: from clients who want transparency, from teams who need balance, and from leadership who must protect profitability. But without clear, connected data, even the best agencies end up relying on gut instinct. That leads to reactive decisions, hidden inefficiencies, missed revenue, and growing uncertainty about what’s really driving performance.

The Data-Driven Creative Agencies eBook shows you how to replace that uncertainty with clarity using reporting that actually reflects how your agency works.

Inside, you’ll learn how to centralize your data across time tracking, projects, budgets, and resourcing so every decision is backed by a single source of truth. You’ll see how to move beyond surface-level numbers and focus on the KPIs that truly matter: utilization, capacity, project profitability, and budget vs. actuals, so you can spot risks early, understand what’s working, and course-correct before small issues become costly problems.

The guide also walks you through how to transform reports into real, actionable insight.


With dashboards and visual reporting, you can quickly identify trends, compare performance across clients and teams, and make confident choices about pricing, staffing, and project planning.

You’ll learn how structured decision-making frameworks, paired with FunctionFox data, turn raw numbers into clear direction. Beyond leadership, this clarity benefits your entire agency.

With better workload and capacity visibility, you can prevent burnout, balance resources more effectively, and create a healthier, more sustainable pace for your team. And with transparent reporting, you can communicate performance clearly to stakeholders and clients, strengthening trust and accountability across the board.

Data isn’t about control, it’s about understanding.
And understanding gives creative agencies the confidence to price accurately, plan realistically, support their people, and grow with intention.

Download your free copy now and discover how data-driven reporting can help your agency work smarter, stay profitable, and lead with confidence.

Check out FunctionFox’s Results

Blackbox

Absolutely love the tech and the team at FunctionFox. They go above and beyond to make sure it’s doing exactly what you need it to do. Our org manages over 400 projects a year and there’s NO WAY we could do it without our FunctionFox!

Melissa Elliott
PR Works

A good time-tracking system will make you money, not cost you money. I run a small PR company. I’ve been using FunctionFox for nearly 11 years and have been extremely pleased. It’s invaluable for client reports.

Joseph Feeks
Darnauer Group, LLC

I’ve been using FunctionFox’s time tracking and reporting system for my boutique PR Agency for nearly 20 years. It’s an impressive platform and I’ve been very happy with the performance and the customer service.

Jeanette Darnauer
Zoup Creative

I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly.

Claude Benoit
Beauly Station Ltd

Great product. My partner had used FunctionFox in a previous company and found it useful. We found it much easier to use than alternative products we used elsewhere so returned to Function Fox as soon as we had the opportunity.

Jane Cumming
Norton Engineering Consultants Inc.

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

Donna Vizzuso
Memorial Health System

The best thing about FunctionFox is how it has transformed our previously chaotic process into an organized one, and made it quick and easy to retrieve data all while helping us track our time and ensure we are completing each request.

Amy Hockenbrocht
Glue Inc.

Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. FunctionFox is so much easier than doing timesheets manually!

Tim Morawetz
Senpai Consulting Kft.

Best choice for marketing agencies. We are using almost every part of the software. FunctionFox is perfect for agencies, their staff, and their contractors. CEOs can easily see through the global situation and details of each client.

Nebojsa Damjanovich
OddOnes Interactive + Design

FunctionFox has allowed my company to track and invoice for hourly work that “slipped through the cracks” in the past; my billable hours have nearly doubled since I started using the product. FunctionFox helps you get paid for your work. All of it.

Shauna Stafford
Iris Creative

Early adopter – ongoing lover. Its easy to learn and use. Its perfect for our needs. There’s really nothing I don’t like. This company has had stellar customer service since day one.

Beth Brodovsky
Cazayoux Creative

When deciding on project management and time tracking software a few years ago, I did a ton (I mean hours) of research and and FunctionFox has been perfect for our needs.

Kylee Lewis
Ashton Design

It won’t make you lunch, but it does everything else. The reporting gives us insight into areas we need to improve or quote differently. FF provides us with a big picture view of our workload along with the granular data for digging into the details.

Ashton Design
Genesco Sports Enterprises

Our company has 125 employees who use this to track time against retainers and projects. One employee has used several different systems on various projects and remarked this is by far the best one she’s used “it makes life so much easier”

Doug Lynch
EXL Media

The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Aera Neumann
TriAd Inc

FunctionFox is a project Management software that is simple to use and is straightforward. It offers excellent reporting capabilities and we’ve never had difficulty using this tool. We highly suggest this system.

Elliott Benzle
Cloud 9 Design LLC

FunctionFox has revolutionized my time tracking and billing process. It has become such a vital part of my work process that I have it open all day, every day as I work to track my work time and review project priorities for the day/week.

Ashley Grisham
Designworks Group Pty Ltd

Best time tracking software by far! Super easy to use. You just start using it, simple. Great reporting features. CEO desktop provides a great snapshot of all customers and project status.

Warren Schroder
Holy Cow Communication Design

Couldn’t do without this product. Easy to use, tier access to functionalities, quick and trackable time, job costs and invoicing. FunctionFox has been part of our business for over 20 years.

Julie Coward
Elevate Consulting

Smooth and simple! It is friction-free and fast when logging in, has an intuitive dashboard that only took a few minutes to master, and is reliable and available in the cloud. Works equally well on mobile devices and my desktop, too. FunctionFox is an amazing product to use as a consultant- tracking and reporting my hours is so much smoother and simpler than the other products I’ve had to use previously!

Kate Fagan Taylor
Paper Investigator Inc

What a great product, it’s simple, it works well, and has never failed to do what we need. I felt taken-care of the entire onboarding process. I highly recommend this for time-tracking.

Jaydra Perfetti
Lukas Byorth

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn’t recommend it more.

Lukas Byorth
Cleveland Design

We have used FunctionFox for over 12 years, so that basically says it all. They have always been responsive to suggestions to better the product, and implemented change or fixes in a timely fashion.

Lynn McNamee
Scope Architectural Consulting, PLLC

We’ve tried Trello, ASANA, and a few other programs that are out there, however, FF has been hands down a better option with greater utility and functionality. I’d give them 10 stars if it were an option.

Jimmy Pitsiniagas
Tom, Dick & Harry Creative Co

Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!

Margaret Maxstadt
Communication Infrastructure Group, LLC

We’ve Used FunctionFox for Years! Honestly, we couldn’t function well without it!

Terri Atmore
SkyLine Studio

I’ve been with FunctionFox for almost 20 years, which should speak for itself. It’s a great software with nearly 100% uptime. They also have excellent customer service.

Jim DeMicco

Other Case Studies

20 Years. Never Looking Back.

Snack

Snack is a boutique creative agency based in Toronto, Ontario, with over 25 years of experience and a team of eight. They work across branding and identity, print, infographics, environmental installations, digital, and internal communications — serving clients in pharmaceutical, finance, private education, transportation, and non-profits.

Read Success Story
20 Years. Never Looking Back.

SkyeLine Studio

Skyeline Studios is a Connecticut-based digital marketing and web design agency that has grown through referrals and long-term client relationships. With a lean team of five managing roughly 50 active clients, their success depends on one critical factor: knowing exactly where time is going.

Read Success Story
22 Years. 10 Clients. Zero Wasted Hours Since they Found FunctionFox!

O’Bayley Communications

O’Bayley Communications built a 22-year reputation in Palm Springs on one principle: clients should always understand exactly what they’re paying for. Here’s how accurate time tracking turned that p
romise into a practice they could keep — every single month.

Read Success Story

Ready to upgrade your team's potential?

Book a demo
Case Study

AI & Pricing Guide

| |

AI & Pricing Guide for Creative Agencies

Rethink Value. Reframe Pricing. Protect Profitability in the Age of AI.

  • Why Time Is No Longer the True Measure of Value: AI accelerates production but speed doesn’t equal worth. Learn why hours and effort-based pricing fall short in AI-enhanced workflows and what clients are actually paying for today.
  • How to Redefine Deliverables Without Inviting Scope Creep: Discover how AI complicates “rounds,” variations, and outputs and how to clearly define what’s included, what’s extra, and how to price exploration without giving work away.
  • Where Your Real Value Lives in an AI World: Shift the spotlight from production to vision. Learn how to price for creative judgment, strategic direction, refinement, and brand alignment, the human expertise AI can’t replace.
  • Moving from Time-Based to Value-Based Pricing: Get practical guidance on restructuring proposals around outcomes, milestones, and impact, not hours logged. Learn how agencies are protecting margins while delivering faster.
  • Build Tiered, AI-Integrated Pricing Packages: Explore tiered pricing models that balance speed, depth, and strategy helping clients self-select while reducing pricing disputes and protecting profitability.
  • Use Time Tracking to Strengthen (Not Undermine) Pricing: Understand why tracking time internally still matters in an AI-assisted workflow. Learn which metrics—human vs. AI hours, exploration vs. refinement—support smarter pricing decisions.
  • Communicate AI Value with Confidence and Transparency: Learn how to explain AI use clearly and ethically. From AI policies to client conversations, discover how transparency builds trust and positions your agency as a strategic partner.

AI isn’t making creative agencies less valuable, it’s changing how value is created. Faster production, endless variations, and AI-assisted workflows have completely reshaped what clients expect.

The AI & Pricing Guide for Creative Agencies helps you navigate this shift with clarity instead of guesswork, so you can stay competitive without racing to the bottom on price.

Inside, you’ll find a practical framework to rethink how your agency packages, prices, and positions its work in an AI-powered world. From redefining what counts as a deliverable to setting clear boundaries around revisions, variations, and exploration, this guide shows you how to prevent scope creep, protect your margins, and keep projects running smoothly even when AI accelerates production.

You’ll also learn how to move beyond time-based pricing toward value-driven models that reflect what clients actually need: strategic thinking, creative judgment, brand alignment, and results.


With tiered pricing structures and AI-integrated packages, you can give clients flexibility without undermining your profitability or overloading your team.

The guide also highlights why time tracking still matters more than ever.

By separating human effort from AI-assisted output, FunctionFox gives you the data you need to support pricing decisions, forecast accurately, and understand where real value is being created. That transparency strengthens client trust, sharpens internal planning, and ensures your agency is rewarded fairly for the expertise it brings to every project.

Because in the age of AI, clients aren’t paying for prompts, tools, or speed alone. They’re paying for insight, direction, and the creative leadership that turns raw output into meaningful results.

Download your free copy now and turn AI from a pricing challenge into a true competitive advantage for your agency.

Check out FunctionFox’s Results

Blackbox

Absolutely love the tech and the team at FunctionFox. They go above and beyond to make sure it’s doing exactly what you need it to do. Our org manages over 400 projects a year and there’s NO WAY we could do it without our FunctionFox!

Melissa Elliott
PR Works

A good time-tracking system will make you money, not cost you money. I run a small PR company. I’ve been using FunctionFox for nearly 11 years and have been extremely pleased. It’s invaluable for client reports.

Joseph Feeks
Darnauer Group, LLC

I’ve been using FunctionFox’s time tracking and reporting system for my boutique PR Agency for nearly 20 years. It’s an impressive platform and I’ve been very happy with the performance and the customer service.

Jeanette Darnauer
Zoup Creative

I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly.

Claude Benoit
Beauly Station Ltd

Great product. My partner had used FunctionFox in a previous company and found it useful. We found it much easier to use than alternative products we used elsewhere so returned to Function Fox as soon as we had the opportunity.

Jane Cumming
Norton Engineering Consultants Inc.

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

Donna Vizzuso
Memorial Health System

The best thing about FunctionFox is how it has transformed our previously chaotic process into an organized one, and made it quick and easy to retrieve data all while helping us track our time and ensure we are completing each request.

Amy Hockenbrocht
Glue Inc.

Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. FunctionFox is so much easier than doing timesheets manually!

Tim Morawetz
Senpai Consulting Kft.

Best choice for marketing agencies. We are using almost every part of the software. FunctionFox is perfect for agencies, their staff, and their contractors. CEOs can easily see through the global situation and details of each client.

Nebojsa Damjanovich
OddOnes Interactive + Design

FunctionFox has allowed my company to track and invoice for hourly work that “slipped through the cracks” in the past; my billable hours have nearly doubled since I started using the product. FunctionFox helps you get paid for your work. All of it.

Shauna Stafford
Iris Creative

Early adopter – ongoing lover. Its easy to learn and use. Its perfect for our needs. There’s really nothing I don’t like. This company has had stellar customer service since day one.

Beth Brodovsky
Cazayoux Creative

When deciding on project management and time tracking software a few years ago, I did a ton (I mean hours) of research and and FunctionFox has been perfect for our needs.

Kylee Lewis
Ashton Design

It won’t make you lunch, but it does everything else. The reporting gives us insight into areas we need to improve or quote differently. FF provides us with a big picture view of our workload along with the granular data for digging into the details.

Ashton Design
Genesco Sports Enterprises

Our company has 125 employees who use this to track time against retainers and projects. One employee has used several different systems on various projects and remarked this is by far the best one she’s used “it makes life so much easier”

Doug Lynch
EXL Media

The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Aera Neumann
TriAd Inc

FunctionFox is a project Management software that is simple to use and is straightforward. It offers excellent reporting capabilities and we’ve never had difficulty using this tool. We highly suggest this system.

Elliott Benzle
Cloud 9 Design LLC

FunctionFox has revolutionized my time tracking and billing process. It has become such a vital part of my work process that I have it open all day, every day as I work to track my work time and review project priorities for the day/week.

Ashley Grisham
Designworks Group Pty Ltd

Best time tracking software by far! Super easy to use. You just start using it, simple. Great reporting features. CEO desktop provides a great snapshot of all customers and project status.

Warren Schroder
Holy Cow Communication Design

Couldn’t do without this product. Easy to use, tier access to functionalities, quick and trackable time, job costs and invoicing. FunctionFox has been part of our business for over 20 years.

Julie Coward
Elevate Consulting

Smooth and simple! It is friction-free and fast when logging in, has an intuitive dashboard that only took a few minutes to master, and is reliable and available in the cloud. Works equally well on mobile devices and my desktop, too. FunctionFox is an amazing product to use as a consultant- tracking and reporting my hours is so much smoother and simpler than the other products I’ve had to use previously!

Kate Fagan Taylor
Paper Investigator Inc

What a great product, it’s simple, it works well, and has never failed to do what we need. I felt taken-care of the entire onboarding process. I highly recommend this for time-tracking.

Jaydra Perfetti
Lukas Byorth

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn’t recommend it more.

Lukas Byorth
Cleveland Design

We have used FunctionFox for over 12 years, so that basically says it all. They have always been responsive to suggestions to better the product, and implemented change or fixes in a timely fashion.

Lynn McNamee
Scope Architectural Consulting, PLLC

We’ve tried Trello, ASANA, and a few other programs that are out there, however, FF has been hands down a better option with greater utility and functionality. I’d give them 10 stars if it were an option.

Jimmy Pitsiniagas
Tom, Dick & Harry Creative Co

Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!

Margaret Maxstadt
Communication Infrastructure Group, LLC

We’ve Used FunctionFox for Years! Honestly, we couldn’t function well without it!

Terri Atmore
SkyLine Studio

I’ve been with FunctionFox for almost 20 years, which should speak for itself. It’s a great software with nearly 100% uptime. They also have excellent customer service.

Jim DeMicco

Other Case Studies

20 Years. Never Looking Back.

Snack

Snack is a boutique creative agency based in Toronto, Ontario, with over 25 years of experience and a team of eight. They work across branding and identity, print, infographics, environmental installations, digital, and internal communications — serving clients in pharmaceutical, finance, private education, transportation, and non-profits.

Read Success Story
20 Years. Never Looking Back.

SkyeLine Studio

Skyeline Studios is a Connecticut-based digital marketing and web design agency that has grown through referrals and long-term client relationships. With a lean team of five managing roughly 50 active clients, their success depends on one critical factor: knowing exactly where time is going.

Read Success Story
22 Years. 10 Clients. Zero Wasted Hours Since they Found FunctionFox!

O’Bayley Communications

O’Bayley Communications built a 22-year reputation in Palm Springs on one principle: clients should always understand exactly what they’re paying for. Here’s how accurate time tracking turned that p
romise into a practice they could keep — every single month.

Read Success Story

Ready to upgrade your team's potential?

Book a demo
Case Study

Your Agency’s Year-End Retrospective Blueprint

| |

Your Agency’s Year-End Retrospective Blueprint

What’s inside the Burnout to Balance eBook?

  • The Power of a Year-End Pause: Why reflection matters and how to turn it into a strategic advantage. Learn how intentional retrospectives can reveal what truly moved the needle for your agency this year.
  • Analyze Time-Tracking Data That Tells a Story: Discover what your time data says about your projects, clients, and workload. Spot hidden inefficiencies, identify your most profitable projects, and uncover patterns that shape smarter planning.
  • Review Client Projects with Fresh Perspective: Explore budget vs. actuals, retainer usage, and client satisfaction metrics. Use FunctionFox reports to see which clients deliver value and which might need new boundaries or pricing conversations.
  • Evaluate Team Productivity and Balance: Use utilization trends and workload data to assess how your team’s time is really spent. Identify burnout risks, underused capacity, and opportunities to redistribute resources more effectively.
  • Transform Insights into Actionable Goals: Turn lessons learned into measurable goals for the new year from improving utilization by 10% to reducing project overruns. Use your retrospective findings as a launchpad for growth.
  • Communicate with Clarity: Learn how to share your findings with your team and clients. Transparent reporting builds trust, boosts morale, and positions your agency as a proactive, data-driven partner.
  • Plan, Forecast, and Move Forward with Confidence: Use your FunctionFox dashboards and forecasting tools to model the year ahead from team capacity to budget expectations. Create a plan that aligns creative momentum with operational clarity.

The most successful agencies don’t just power through to the finish line they pause, reflect, and learn from the year behind them. Because real growth doesn’t come from doing more, it comes from doing better. The Year-End Retrospective Guide is your framework for stepping back, zooming out, and seeing the bigger picture the one that reveals what worked, what didn’t, and how to start the new year with sharper focus.

Inside, you’ll find a simple yet powerful process that turns reflection into action. This guide walks you through how to celebrate wins that deserve recognition, analyze performance through FunctionFox’s data-driven reports, and uncover the trends shaping your agency’s creative flow, client relationships, and profitability. It’s not about overhauling your systems it’s about refining them so every hour, project, and idea counts.

This guide helps creative teams turn data into direction celebrating wins, learning from the challenges, and stepping confidently into the new year with focus and purpose.


You’ll get practical tools designed to make your review sessions efficient and insightful. Learn how to combine hard data with human perspective and aligning time-tracking insights, project outcomes, and team feedback to create a 360° view of your agency’s health.

From utilization and workload balance to client profitability and forecasting, every section helps you turn last year’s lessons into next year’s strategy.

The guide also highlights how FunctionFox can make this process seamless with centralized dashboards, time-tracking reports, and forecasting tools that keep every insight connected. You’ll see how small shifts in workflow visibility and data habits can lead to big gains in productivity, profitability, and creative momentum.

End your year with intention and begin the next one with confidence. Download your free copy now and give your team the clarity, structure, and inspiration they need to work smarter, collaborate better, and start the year ahead not just ready but recharged.

Check out FunctionFox’s Results

Blackbox

Absolutely love the tech and the team at FunctionFox. They go above and beyond to make sure it’s doing exactly what you need it to do. Our org manages over 400 projects a year and there’s NO WAY we could do it without our FunctionFox!

Melissa Elliott
PR Works

A good time-tracking system will make you money, not cost you money. I run a small PR company. I’ve been using FunctionFox for nearly 11 years and have been extremely pleased. It’s invaluable for client reports.

Joseph Feeks
Darnauer Group, LLC

I’ve been using FunctionFox’s time tracking and reporting system for my boutique PR Agency for nearly 20 years. It’s an impressive platform and I’ve been very happy with the performance and the customer service.

Jeanette Darnauer
Zoup Creative

I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly.

Claude Benoit
Beauly Station Ltd

Great product. My partner had used FunctionFox in a previous company and found it useful. We found it much easier to use than alternative products we used elsewhere so returned to Function Fox as soon as we had the opportunity.

Jane Cumming
Norton Engineering Consultants Inc.

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

Donna Vizzuso
Memorial Health System

The best thing about FunctionFox is how it has transformed our previously chaotic process into an organized one, and made it quick and easy to retrieve data all while helping us track our time and ensure we are completing each request.

Amy Hockenbrocht
Glue Inc.

Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. FunctionFox is so much easier than doing timesheets manually!

Tim Morawetz
Senpai Consulting Kft.

Best choice for marketing agencies. We are using almost every part of the software. FunctionFox is perfect for agencies, their staff, and their contractors. CEOs can easily see through the global situation and details of each client.

Nebojsa Damjanovich
OddOnes Interactive + Design

FunctionFox has allowed my company to track and invoice for hourly work that “slipped through the cracks” in the past; my billable hours have nearly doubled since I started using the product. FunctionFox helps you get paid for your work. All of it.

Shauna Stafford
Iris Creative

Early adopter – ongoing lover. Its easy to learn and use. Its perfect for our needs. There’s really nothing I don’t like. This company has had stellar customer service since day one.

Beth Brodovsky
Cazayoux Creative

When deciding on project management and time tracking software a few years ago, I did a ton (I mean hours) of research and and FunctionFox has been perfect for our needs.

Kylee Lewis
Ashton Design

It won’t make you lunch, but it does everything else. The reporting gives us insight into areas we need to improve or quote differently. FF provides us with a big picture view of our workload along with the granular data for digging into the details.

Ashton Design
Genesco Sports Enterprises

Our company has 125 employees who use this to track time against retainers and projects. One employee has used several different systems on various projects and remarked this is by far the best one she’s used “it makes life so much easier”

Doug Lynch
EXL Media

The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Aera Neumann
TriAd Inc

FunctionFox is a project Management software that is simple to use and is straightforward. It offers excellent reporting capabilities and we’ve never had difficulty using this tool. We highly suggest this system.

Elliott Benzle
Cloud 9 Design LLC

FunctionFox has revolutionized my time tracking and billing process. It has become such a vital part of my work process that I have it open all day, every day as I work to track my work time and review project priorities for the day/week.

Ashley Grisham
Designworks Group Pty Ltd

Best time tracking software by far! Super easy to use. You just start using it, simple. Great reporting features. CEO desktop provides a great snapshot of all customers and project status.

Warren Schroder
Holy Cow Communication Design

Couldn’t do without this product. Easy to use, tier access to functionalities, quick and trackable time, job costs and invoicing. FunctionFox has been part of our business for over 20 years.

Julie Coward
Elevate Consulting

Smooth and simple! It is friction-free and fast when logging in, has an intuitive dashboard that only took a few minutes to master, and is reliable and available in the cloud. Works equally well on mobile devices and my desktop, too. FunctionFox is an amazing product to use as a consultant- tracking and reporting my hours is so much smoother and simpler than the other products I’ve had to use previously!

Kate Fagan Taylor
Paper Investigator Inc

What a great product, it’s simple, it works well, and has never failed to do what we need. I felt taken-care of the entire onboarding process. I highly recommend this for time-tracking.

Jaydra Perfetti
Lukas Byorth

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn’t recommend it more.

Lukas Byorth
Cleveland Design

We have used FunctionFox for over 12 years, so that basically says it all. They have always been responsive to suggestions to better the product, and implemented change or fixes in a timely fashion.

Lynn McNamee
Scope Architectural Consulting, PLLC

We’ve tried Trello, ASANA, and a few other programs that are out there, however, FF has been hands down a better option with greater utility and functionality. I’d give them 10 stars if it were an option.

Jimmy Pitsiniagas
Tom, Dick & Harry Creative Co

Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!

Margaret Maxstadt
Communication Infrastructure Group, LLC

We’ve Used FunctionFox for Years! Honestly, we couldn’t function well without it!

Terri Atmore
SkyLine Studio

I’ve been with FunctionFox for almost 20 years, which should speak for itself. It’s a great software with nearly 100% uptime. They also have excellent customer service.

Jim DeMicco

Other Case Studies

20 Years. Never Looking Back.

Snack

Snack is a boutique creative agency based in Toronto, Ontario, with over 25 years of experience and a team of eight. They work across branding and identity, print, infographics, environmental installations, digital, and internal communications — serving clients in pharmaceutical, finance, private education, transportation, and non-profits.

Read Success Story
20 Years. Never Looking Back.

SkyeLine Studio

Skyeline Studios is a Connecticut-based digital marketing and web design agency that has grown through referrals and long-term client relationships. With a lean team of five managing roughly 50 active clients, their success depends on one critical factor: knowing exactly where time is going.

Read Success Story
22 Years. 10 Clients. Zero Wasted Hours Since they Found FunctionFox!

O’Bayley Communications

O’Bayley Communications built a 22-year reputation in Palm Springs on one principle: clients should always understand exactly what they’re paying for. Here’s how accurate time tracking turned that p
romise into a practice they could keep — every single month.

Read Success Story

Ready to upgrade your team's potential?

Book a demo
Case Study

From Burnout to Balance

| |

From Burnout to Balance

What’s inside the Burnout to Balance eBook?

  • The Real Cost of Burnout: See how hidden time leaks hit your bottom line and shows how that unseen work translates to lost revenue and rising turnover.
  • Fast Daily Routines That Protect Creative Time: Adopt practical habits like the “Daily 3” and 90-minute creative sprints so deep work actually happens. Small daily rituals that protect focus and reduce context-switching deliver measurable gains in output and morale.
  • Reclaim Revenue with Better Tracking: Learn how just a few hours of untracked over-servicing per week can add up to thousands in annual lost revenue.
  • A Practical Framework for Balance: Follow the four-pillar framework (Prioritization, Visibility, Boundaries, Rhythm) that agencies use to reduce after-hours work by nearly 30% within months, without sacrificing creative work.
  • Metrics That Actually Matter: Stop staring at vanity metrics. This guide focuses on actionable KPIs — time logged vs. estimated, revision volume, utilization, and average project duration — and how to use them to forecast staffing and spot problems early.

Burnout isn’t a personality flaw or a fact of creative agency life, it’s a systems problem. When processes, expectations, and tools aren’t aligned, teams end up doing too much, too fast, and without margins for thoughtful work.

This eBook gives creative agency leaders repeatable fixes: the exact routines, templates, and tactics that stop over-servicing in its tracks and put time back into the week where it belongs.

Inside, you’ll find a clear framework built for real agencies: Prioritization, Visibility, Boundaries, and Rhythm. Each pillar includes practical steps you can implement in days (not months). For example, a simple daily “Top 3” routine reduces context switching, while a weekly workload dashboard helps traffic leads spot overload before someone burns out. These aren’t theory, they’re workflows agencies have used to cut after-hours work and improve delivery predictability.

We also include client-facing tools to protect your team from scope creep without sounding rigid. Swap ambiguous language for a short, firm kickoff checklist and milestone-based approval cadence. The result? Fewer surprise requests, clearer expectations, and a measurable drop in unpaid “one-more-thing” hours.


Leadership matters here too. The guide shows how to introduce change without friction: quick wins that prove value, a communication script for team rollouts, and a way to celebrate process wins so change sticks.

Finally, this is about protecting margins as much as morale. Better time tracking, cleaner scopes, and smarter forecasting mean you keep revenue where it belongs: in the business. The eBook walks you through how to translate those operational improvements into improved profitability and lower churn.

Download the guide now and start building a workflow that puts creativity first, protects your people, and keeps your margins healthy. Change begins with one clear process, this guide hands you the playbook.

Today is the day you start building a more visible, efficient, and accountable creative team, one that thrives without the stress.

Check out FunctionFox’s Results

Blackbox

Absolutely love the tech and the team at FunctionFox. They go above and beyond to make sure it’s doing exactly what you need it to do. Our org manages over 400 projects a year and there’s NO WAY we could do it without our FunctionFox!

Melissa Elliott
PR Works

A good time-tracking system will make you money, not cost you money. I run a small PR company. I’ve been using FunctionFox for nearly 11 years and have been extremely pleased. It’s invaluable for client reports.

Joseph Feeks
Darnauer Group, LLC

I’ve been using FunctionFox’s time tracking and reporting system for my boutique PR Agency for nearly 20 years. It’s an impressive platform and I’ve been very happy with the performance and the customer service.

Jeanette Darnauer
Zoup Creative

I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly.

Claude Benoit
Beauly Station Ltd

Great product. My partner had used FunctionFox in a previous company and found it useful. We found it much easier to use than alternative products we used elsewhere so returned to Function Fox as soon as we had the opportunity.

Jane Cumming
Norton Engineering Consultants Inc.

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

Donna Vizzuso
Memorial Health System

The best thing about FunctionFox is how it has transformed our previously chaotic process into an organized one, and made it quick and easy to retrieve data all while helping us track our time and ensure we are completing each request.

Amy Hockenbrocht
Glue Inc.

Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. FunctionFox is so much easier than doing timesheets manually!

Tim Morawetz
Senpai Consulting Kft.

Best choice for marketing agencies. We are using almost every part of the software. FunctionFox is perfect for agencies, their staff, and their contractors. CEOs can easily see through the global situation and details of each client.

Nebojsa Damjanovich
OddOnes Interactive + Design

FunctionFox has allowed my company to track and invoice for hourly work that “slipped through the cracks” in the past; my billable hours have nearly doubled since I started using the product. FunctionFox helps you get paid for your work. All of it.

Shauna Stafford
Iris Creative

Early adopter – ongoing lover. Its easy to learn and use. Its perfect for our needs. There’s really nothing I don’t like. This company has had stellar customer service since day one.

Beth Brodovsky
Cazayoux Creative

When deciding on project management and time tracking software a few years ago, I did a ton (I mean hours) of research and and FunctionFox has been perfect for our needs.

Kylee Lewis
Ashton Design

It won’t make you lunch, but it does everything else. The reporting gives us insight into areas we need to improve or quote differently. FF provides us with a big picture view of our workload along with the granular data for digging into the details.

Ashton Design
Genesco Sports Enterprises

Our company has 125 employees who use this to track time against retainers and projects. One employee has used several different systems on various projects and remarked this is by far the best one she’s used “it makes life so much easier”

Doug Lynch
EXL Media

The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Aera Neumann
TriAd Inc

FunctionFox is a project Management software that is simple to use and is straightforward. It offers excellent reporting capabilities and we’ve never had difficulty using this tool. We highly suggest this system.

Elliott Benzle
Cloud 9 Design LLC

FunctionFox has revolutionized my time tracking and billing process. It has become such a vital part of my work process that I have it open all day, every day as I work to track my work time and review project priorities for the day/week.

Ashley Grisham
Designworks Group Pty Ltd

Best time tracking software by far! Super easy to use. You just start using it, simple. Great reporting features. CEO desktop provides a great snapshot of all customers and project status.

Warren Schroder
Holy Cow Communication Design

Couldn’t do without this product. Easy to use, tier access to functionalities, quick and trackable time, job costs and invoicing. FunctionFox has been part of our business for over 20 years.

Julie Coward
Elevate Consulting

Smooth and simple! It is friction-free and fast when logging in, has an intuitive dashboard that only took a few minutes to master, and is reliable and available in the cloud. Works equally well on mobile devices and my desktop, too. FunctionFox is an amazing product to use as a consultant- tracking and reporting my hours is so much smoother and simpler than the other products I’ve had to use previously!

Kate Fagan Taylor
Paper Investigator Inc

What a great product, it’s simple, it works well, and has never failed to do what we need. I felt taken-care of the entire onboarding process. I highly recommend this for time-tracking.

Jaydra Perfetti
Lukas Byorth

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn’t recommend it more.

Lukas Byorth
Cleveland Design

We have used FunctionFox for over 12 years, so that basically says it all. They have always been responsive to suggestions to better the product, and implemented change or fixes in a timely fashion.

Lynn McNamee
Scope Architectural Consulting, PLLC

We’ve tried Trello, ASANA, and a few other programs that are out there, however, FF has been hands down a better option with greater utility and functionality. I’d give them 10 stars if it were an option.

Jimmy Pitsiniagas
Tom, Dick & Harry Creative Co

Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!

Margaret Maxstadt
Communication Infrastructure Group, LLC

We’ve Used FunctionFox for Years! Honestly, we couldn’t function well without it!

Terri Atmore
SkyLine Studio

I’ve been with FunctionFox for almost 20 years, which should speak for itself. It’s a great software with nearly 100% uptime. They also have excellent customer service.

Jim DeMicco

Other Case Studies

20 Years. Never Looking Back.

Snack

Snack is a boutique creative agency based in Toronto, Ontario, with over 25 years of experience and a team of eight. They work across branding and identity, print, infographics, environmental installations, digital, and internal communications — serving clients in pharmaceutical, finance, private education, transportation, and non-profits.

Read Success Story
20 Years. Never Looking Back.

SkyeLine Studio

Skyeline Studios is a Connecticut-based digital marketing and web design agency that has grown through referrals and long-term client relationships. With a lean team of five managing roughly 50 active clients, their success depends on one critical factor: knowing exactly where time is going.

Read Success Story
22 Years. 10 Clients. Zero Wasted Hours Since they Found FunctionFox!

O’Bayley Communications

O’Bayley Communications built a 22-year reputation in Palm Springs on one principle: clients should always understand exactly what they’re paying for. Here’s how accurate time tracking turned that p
romise into a practice they could keep — every single month.

Read Success Story

Ready to upgrade your team's potential?

Book a demo
Case Study

How to Improve Workflow Visibility

| |

How to Improve Workflow Visibility

Say goodbye to micromanagement and hello to clarity. Inside How to Improve Workflow Visibility, you’ll find practical, actionable strategies to help you uncover bottlenecks, boost team accountability, and keep projects flowing—without adding more meetings or admin headaches.

Here’s what’s inside:

Spot the Signs of Workflow Confusion: Learn to identify the red flags of poor visibility before they derail your projects like missed deadlines, duplicated work, or reactive firefighting.

Build a Simple Visibility Framework: Use FunctionFox tools to create dashboards, task lists, and shared calendars that keep everyone aligned without constant check-ins.

Foster Accountability Without Micromanaging: Discover how visibility builds ownership and autonomy, so your team knows exactly what’s expected (and stays on track) without feeling policed.

Create Better Check-ins and Communication Loops:Use our proven check-in templates and weekly/monthly workflows to keep the team synced in less time—and without endless Zoom calls.

Use the Right Metrics (Not Just More Metrics): Focus on the visibility KPIs that actually move the needle-like task completion rates, revision volume, and time logged vs. estimated.

Improve Forecasting and Resource Allocation: Leverage time and task data to optimize team utilization, spot roadblocks early, and make smarter resourcing decisions across projects.

Automate Updates That Keep You Informed: Set up automated reminders and tracking systems so status updates happen naturally, without you needing to chase them down.

Micromanagement kills morale. Disorganization kills profit. This guide shows you how to replace both with a simple, scalable system of workflow visibility—where every team member knows what’s expected, what’s in motion, and how their work fits into the bigger picture. No chaos. No hovering. Just clarity.

When your team has shared visibility, they don’t need daily check-ins or status pings to stay aligned. Everyone—from creative leads to account managers—can see what’s on deck, what’s blocked, and what’s already been handled. That means fewer crossed wires, fewer missed deadlines, and more space for meaningful creative work.

Visibility doesn’t mean more meetings—it means better ones. This guide walks you through how to create a rhythm of communication that keeps projects moving and empowers your team to own their roles, timelines, and responsibilities. With a shared source of truth, expectations become clear, feedback loops tighten, and approvals happen faster.

As your agency grows, so do the moving parts!


This eBook shows you how to scale visibility without scaling complexity. You’ll learn how to use tools like FunctionFox to automate updates, centralize progress tracking, and simplify reporting—so you can stay in the loop without getting lost in the details.

And the best part? You don’t need to overhaul your processes to get started. The strategies inside are built for real agencies with real constraints. Small changes in visibility can create massive shifts in performance, team morale, and client satisfaction.

If you’re tired of digging through Slack threads, chasing down updates, and wondering where a project really stands, FunctionFox can help! Our platform gives creative teams the tools to build clarity into every project, from kick-off to delivery.

Download your free copy now and start building a more visible, efficient, and accountable creative team—one that thrives without the stress.

Check out FunctionFox’s Results

Blackbox

Absolutely love the tech and the team at FunctionFox. They go above and beyond to make sure it’s doing exactly what you need it to do. Our org manages over 400 projects a year and there’s NO WAY we could do it without our FunctionFox!

Melissa Elliott
PR Works

A good time-tracking system will make you money, not cost you money. I run a small PR company. I’ve been using FunctionFox for nearly 11 years and have been extremely pleased. It’s invaluable for client reports.

Joseph Feeks
Darnauer Group, LLC

I’ve been using FunctionFox’s time tracking and reporting system for my boutique PR Agency for nearly 20 years. It’s an impressive platform and I’ve been very happy with the performance and the customer service.

Jeanette Darnauer
Zoup Creative

I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly.

Claude Benoit
Beauly Station Ltd

Great product. My partner had used FunctionFox in a previous company and found it useful. We found it much easier to use than alternative products we used elsewhere so returned to Function Fox as soon as we had the opportunity.

Jane Cumming
Norton Engineering Consultants Inc.

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

Donna Vizzuso
Memorial Health System

The best thing about FunctionFox is how it has transformed our previously chaotic process into an organized one, and made it quick and easy to retrieve data all while helping us track our time and ensure we are completing each request.

Amy Hockenbrocht
Glue Inc.

Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. FunctionFox is so much easier than doing timesheets manually!

Tim Morawetz
Senpai Consulting Kft.

Best choice for marketing agencies. We are using almost every part of the software. FunctionFox is perfect for agencies, their staff, and their contractors. CEOs can easily see through the global situation and details of each client.

Nebojsa Damjanovich
OddOnes Interactive + Design

FunctionFox has allowed my company to track and invoice for hourly work that “slipped through the cracks” in the past; my billable hours have nearly doubled since I started using the product. FunctionFox helps you get paid for your work. All of it.

Shauna Stafford
Iris Creative

Early adopter – ongoing lover. Its easy to learn and use. Its perfect for our needs. There’s really nothing I don’t like. This company has had stellar customer service since day one.

Beth Brodovsky
Cazayoux Creative

When deciding on project management and time tracking software a few years ago, I did a ton (I mean hours) of research and and FunctionFox has been perfect for our needs.

Kylee Lewis
Ashton Design

It won’t make you lunch, but it does everything else. The reporting gives us insight into areas we need to improve or quote differently. FF provides us with a big picture view of our workload along with the granular data for digging into the details.

Ashton Design
Genesco Sports Enterprises

Our company has 125 employees who use this to track time against retainers and projects. One employee has used several different systems on various projects and remarked this is by far the best one she’s used “it makes life so much easier”

Doug Lynch
EXL Media

The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Aera Neumann
TriAd Inc

FunctionFox is a project Management software that is simple to use and is straightforward. It offers excellent reporting capabilities and we’ve never had difficulty using this tool. We highly suggest this system.

Elliott Benzle
Cloud 9 Design LLC

FunctionFox has revolutionized my time tracking and billing process. It has become such a vital part of my work process that I have it open all day, every day as I work to track my work time and review project priorities for the day/week.

Ashley Grisham
Designworks Group Pty Ltd

Best time tracking software by far! Super easy to use. You just start using it, simple. Great reporting features. CEO desktop provides a great snapshot of all customers and project status.

Warren Schroder
Holy Cow Communication Design

Couldn’t do without this product. Easy to use, tier access to functionalities, quick and trackable time, job costs and invoicing. FunctionFox has been part of our business for over 20 years.

Julie Coward
Elevate Consulting

Smooth and simple! It is friction-free and fast when logging in, has an intuitive dashboard that only took a few minutes to master, and is reliable and available in the cloud. Works equally well on mobile devices and my desktop, too. FunctionFox is an amazing product to use as a consultant- tracking and reporting my hours is so much smoother and simpler than the other products I’ve had to use previously!

Kate Fagan Taylor
Paper Investigator Inc

What a great product, it’s simple, it works well, and has never failed to do what we need. I felt taken-care of the entire onboarding process. I highly recommend this for time-tracking.

Jaydra Perfetti
Lukas Byorth

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn’t recommend it more.

Lukas Byorth
Cleveland Design

We have used FunctionFox for over 12 years, so that basically says it all. They have always been responsive to suggestions to better the product, and implemented change or fixes in a timely fashion.

Lynn McNamee
Scope Architectural Consulting, PLLC

We’ve tried Trello, ASANA, and a few other programs that are out there, however, FF has been hands down a better option with greater utility and functionality. I’d give them 10 stars if it were an option.

Jimmy Pitsiniagas
Tom, Dick & Harry Creative Co

Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!

Margaret Maxstadt
Communication Infrastructure Group, LLC

We’ve Used FunctionFox for Years! Honestly, we couldn’t function well without it!

Terri Atmore
SkyLine Studio

I’ve been with FunctionFox for almost 20 years, which should speak for itself. It’s a great software with nearly 100% uptime. They also have excellent customer service.

Jim DeMicco

Other Case Studies

20 Years. Never Looking Back.

Snack

Snack is a boutique creative agency based in Toronto, Ontario, with over 25 years of experience and a team of eight. They work across branding and identity, print, infographics, environmental installations, digital, and internal communications — serving clients in pharmaceutical, finance, private education, transportation, and non-profits.

Read Success Story
20 Years. Never Looking Back.

SkyeLine Studio

Skyeline Studios is a Connecticut-based digital marketing and web design agency that has grown through referrals and long-term client relationships. With a lean team of five managing roughly 50 active clients, their success depends on one critical factor: knowing exactly where time is going.

Read Success Story
22 Years. 10 Clients. Zero Wasted Hours Since they Found FunctionFox!

O’Bayley Communications

O’Bayley Communications built a 22-year reputation in Palm Springs on one principle: clients should always understand exactly what they’re paying for. Here’s how accurate time tracking turned that p
romise into a practice they could keep — every single month.

Read Success Story

Ready to upgrade your team's potential?

Book a demo
Case Study

Why Retainers Matter Now More Than Ever

| |

Why Retainers Matter Now More Than Ever

What’s inside the Retainer eBook?

  • Understanding Retainers: Learn why retainers offer more than monthly billing—they’re strategic partnerships that drive stability and client trust.
  • Choosing the Right Retainer Model: Explore the pros and cons of time-based, deliverables-based, and hybrid retainers—so you can pick the right structure for every client.
  • How to Pitch & Onboard Without the Awkwardness: From positioning and pricing to overcoming objections and setting expectations—get the tools to sell retainers confidently.
  • Managing Like a Pro: Discover how to prevent scope creep, track profitability, and deliver consistently with the help of FunctionFox’s time-tracking tools.
  • Scaling Smart: Set your agency up to grow by standardizing what matters, building retainer-ready teams, and tracking performance metrics that matter.
  • Keeping Retainers Fresh: Learn how to evolve your retainer offerings, prevent stagnation, and re-energize long-term relationships through strategic check-ins and modular services.
  • Why Retainers Benefit Clients, Too: Retainers don’t just help agencies—they also give clients predictability, faster turnaround, brand consistency, and priority access.

Creative agencies are no strangers to the feast-or-famine cycle. One month, you’re slammed with last-minute deliverables, and the next, you’re chasing leads and refreshing your inbox, hoping a past client circles back. It’s not just exhausting—it’s unsustainable. Retainers offer a smarter path forward. They transform your business from reactive to proactive, giving you the structure and consistency to plan ahead with confidence.

This comprehensive guide will walk you through how to break free from one-off project chaos and step into a more reliable, relationship-driven model. Learn how to shift from simply being a creative vendor to becoming a strategic partner—one that your clients rely on month after month.

When your agency operates on retainer-based relationships, you’re no longer guessing what work is coming in. You’re forecasting revenue, improving resource planning, and deepening your client relationships in the process.

Inside the guide, you’ll explore how to structure retainer offerings that actually work—for you and your clients. We break down the key differences between time-based, deliverables-based, and hybrid models so you can choose the right fit for every engagement. You’ll also learn how to set clear boundaries that prevent scope creep, create smooth onboarding processes, and track profitability with confidence.


We know that implementing retainers successfully means more than just pricing differently—it’s about mindset, systems, and trust. That’s why this guide also covers how to build repeatable internal processes, train your team, and leverage tools like FunctionFox to manage time, communication, and deliverables at scale.

And we don’t stop there. You’ll also learn how to keep long-term relationships fresh and exciting by evolving your offerings, suggesting new strategies, and positioning your agency as an indispensable part of your client’s business growth.

Whether you’re brand new to retainers, trying to fix an inconsistent approach, or looking to scale a successful model, this guide gives you the actionable insights and strategies you need to succeed.

Download your copy now to start building a more stable, profitable, and client-loved agency—one that grows with clarity instead of chaos.

Check out FunctionFox’s Results

Blackbox

Absolutely love the tech and the team at FunctionFox. They go above and beyond to make sure it’s doing exactly what you need it to do. Our org manages over 400 projects a year and there’s NO WAY we could do it without our FunctionFox!

Melissa Elliott
PR Works

A good time-tracking system will make you money, not cost you money. I run a small PR company. I’ve been using FunctionFox for nearly 11 years and have been extremely pleased. It’s invaluable for client reports.

Joseph Feeks
Darnauer Group, LLC

I’ve been using FunctionFox’s time tracking and reporting system for my boutique PR Agency for nearly 20 years. It’s an impressive platform and I’ve been very happy with the performance and the customer service.

Jeanette Darnauer
Zoup Creative

I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly.

Claude Benoit
Beauly Station Ltd

Great product. My partner had used FunctionFox in a previous company and found it useful. We found it much easier to use than alternative products we used elsewhere so returned to Function Fox as soon as we had the opportunity.

Jane Cumming
Norton Engineering Consultants Inc.

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

Donna Vizzuso
Memorial Health System

The best thing about FunctionFox is how it has transformed our previously chaotic process into an organized one, and made it quick and easy to retrieve data all while helping us track our time and ensure we are completing each request.

Amy Hockenbrocht
Glue Inc.

Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. FunctionFox is so much easier than doing timesheets manually!

Tim Morawetz
Senpai Consulting Kft.

Best choice for marketing agencies. We are using almost every part of the software. FunctionFox is perfect for agencies, their staff, and their contractors. CEOs can easily see through the global situation and details of each client.

Nebojsa Damjanovich
OddOnes Interactive + Design

FunctionFox has allowed my company to track and invoice for hourly work that “slipped through the cracks” in the past; my billable hours have nearly doubled since I started using the product. FunctionFox helps you get paid for your work. All of it.

Shauna Stafford
Iris Creative

Early adopter – ongoing lover. Its easy to learn and use. Its perfect for our needs. There’s really nothing I don’t like. This company has had stellar customer service since day one.

Beth Brodovsky
Cazayoux Creative

When deciding on project management and time tracking software a few years ago, I did a ton (I mean hours) of research and and FunctionFox has been perfect for our needs.

Kylee Lewis
Ashton Design

It won’t make you lunch, but it does everything else. The reporting gives us insight into areas we need to improve or quote differently. FF provides us with a big picture view of our workload along with the granular data for digging into the details.

Ashton Design
Genesco Sports Enterprises

Our company has 125 employees who use this to track time against retainers and projects. One employee has used several different systems on various projects and remarked this is by far the best one she’s used “it makes life so much easier”

Doug Lynch
EXL Media

The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Aera Neumann
TriAd Inc

FunctionFox is a project Management software that is simple to use and is straightforward. It offers excellent reporting capabilities and we’ve never had difficulty using this tool. We highly suggest this system.

Elliott Benzle
Cloud 9 Design LLC

FunctionFox has revolutionized my time tracking and billing process. It has become such a vital part of my work process that I have it open all day, every day as I work to track my work time and review project priorities for the day/week.

Ashley Grisham
Designworks Group Pty Ltd

Best time tracking software by far! Super easy to use. You just start using it, simple. Great reporting features. CEO desktop provides a great snapshot of all customers and project status.

Warren Schroder
Holy Cow Communication Design

Couldn’t do without this product. Easy to use, tier access to functionalities, quick and trackable time, job costs and invoicing. FunctionFox has been part of our business for over 20 years.

Julie Coward
Elevate Consulting

Smooth and simple! It is friction-free and fast when logging in, has an intuitive dashboard that only took a few minutes to master, and is reliable and available in the cloud. Works equally well on mobile devices and my desktop, too. FunctionFox is an amazing product to use as a consultant- tracking and reporting my hours is so much smoother and simpler than the other products I’ve had to use previously!

Kate Fagan Taylor
Paper Investigator Inc

What a great product, it’s simple, it works well, and has never failed to do what we need. I felt taken-care of the entire onboarding process. I highly recommend this for time-tracking.

Jaydra Perfetti
Lukas Byorth

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn’t recommend it more.

Lukas Byorth
Cleveland Design

We have used FunctionFox for over 12 years, so that basically says it all. They have always been responsive to suggestions to better the product, and implemented change or fixes in a timely fashion.

Lynn McNamee
Scope Architectural Consulting, PLLC

We’ve tried Trello, ASANA, and a few other programs that are out there, however, FF has been hands down a better option with greater utility and functionality. I’d give them 10 stars if it were an option.

Jimmy Pitsiniagas
Tom, Dick & Harry Creative Co

Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!

Margaret Maxstadt
Communication Infrastructure Group, LLC

We’ve Used FunctionFox for Years! Honestly, we couldn’t function well without it!

Terri Atmore
SkyLine Studio

I’ve been with FunctionFox for almost 20 years, which should speak for itself. It’s a great software with nearly 100% uptime. They also have excellent customer service.

Jim DeMicco

Other Case Studies

20 Years. Never Looking Back.

Snack

Snack is a boutique creative agency based in Toronto, Ontario, with over 25 years of experience and a team of eight. They work across branding and identity, print, infographics, environmental installations, digital, and internal communications — serving clients in pharmaceutical, finance, private education, transportation, and non-profits.

Read Success Story
20 Years. Never Looking Back.

SkyeLine Studio

Skyeline Studios is a Connecticut-based digital marketing and web design agency that has grown through referrals and long-term client relationships. With a lean team of five managing roughly 50 active clients, their success depends on one critical factor: knowing exactly where time is going.

Read Success Story
22 Years. 10 Clients. Zero Wasted Hours Since they Found FunctionFox!

O’Bayley Communications

O’Bayley Communications built a 22-year reputation in Palm Springs on one principle: clients should always understand exactly what they’re paying for. Here’s how accurate time tracking turned that p
romise into a practice they could keep — every single month.

Read Success Story

Ready to upgrade your team's potential?

Book a demo
Case Study

2025 Creative Agency Industry Report

| |

What’s inside the 2025 Creative Industry Trends Report

See how you compare to 242 agencies surveyed. Compare your performance and identify areas for growth to take your medium-sized or small agency into 2025 to new efficiency levels with our productivity and revenue benchmarks and trends.

  • Why 58% of agencies say growing and maintaining revenue is their biggest daily challenge—and how they’re tackling it.
  • The key factor preventing projects from finishing on time (hint: it’s not just poor planning).
  • Why 76% of agencies track time across all projects—but only 33% report high accuracy.
  • How AI adoption is evolving in creative agencies—and the biggest concern leaders have about it.
  • Why 79% of agencies report over-servicing their clients—and how to set better boundaries.
  • Which agency services are seeing the highest demand, which are holding steady, and which are at risk of decline in 2025.

Navigating economic challenges while staying ahead of industry trends is no small feat for creative agencies.

Our 2025 Creative Industry Report, based on survey responses from 242 small and medium-sized agencies, provides the benchmarks and insights you need to assess your agency’s performance.

With 82% of surveyed agencies operating for over a decade, this report uncovers critical trends shaping the industry—from AI adoption and pricing strategy improvements to client relationship management and talent retention.

Learn how agencies are overcoming financial pressures, optimizing their service offerings, and implementing operational efficiencies that drive measurable success.

Whether you’re looking to refine your strategy or future-proof your agency, this report serves as both a benchmark and a roadmap to help you stay ahead of the curve in an evolving market.

From AI adoption and pricing strategies to operational efficiency and talent retention, the data reveals how agencies are adapting to market shifts.

Among the findings, 67% of agencies are now leveraging AI for tasks like copywriting and social media management, while 79% report over-servicing clients without proper compensation—a sign that clearer boundaries and pricing adjustments are needed. Meanwhile, balancing workloads remains a challenge, with 32% of agencies describing their teams as somewhat overworked.

In 2025, thriving agencies are those refining their service offerings, leveraging automation, and streamlining operations with integrated tools!

This report not only highlights the challenges but also outlines the strategies high-performing agencies are using to maintain profitability, retain top talent, and strengthen client relationships.

Download the full report now to gain data-driven insights and actionable steps to keep your agency competitive in 2025.

Check out FunctionFox’s Results

Blackbox

Absolutely love the tech and the team at FunctionFox. They go above and beyond to make sure it’s doing exactly what you need it to do. Our org manages over 400 projects a year and there’s NO WAY we could do it without our FunctionFox!

Melissa Elliott
PR Works

A good time-tracking system will make you money, not cost you money. I run a small PR company. I’ve been using FunctionFox for nearly 11 years and have been extremely pleased. It’s invaluable for client reports.

Joseph Feeks
Darnauer Group, LLC

I’ve been using FunctionFox’s time tracking and reporting system for my boutique PR Agency for nearly 20 years. It’s an impressive platform and I’ve been very happy with the performance and the customer service.

Jeanette Darnauer
Zoup Creative

I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly.

Claude Benoit
Beauly Station Ltd

Great product. My partner had used FunctionFox in a previous company and found it useful. We found it much easier to use than alternative products we used elsewhere so returned to Function Fox as soon as we had the opportunity.

Jane Cumming
Norton Engineering Consultants Inc.

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

Donna Vizzuso
Memorial Health System

The best thing about FunctionFox is how it has transformed our previously chaotic process into an organized one, and made it quick and easy to retrieve data all while helping us track our time and ensure we are completing each request.

Amy Hockenbrocht
Glue Inc.

Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. FunctionFox is so much easier than doing timesheets manually!

Tim Morawetz
Senpai Consulting Kft.

Best choice for marketing agencies. We are using almost every part of the software. FunctionFox is perfect for agencies, their staff, and their contractors. CEOs can easily see through the global situation and details of each client.

Nebojsa Damjanovich
OddOnes Interactive + Design

FunctionFox has allowed my company to track and invoice for hourly work that “slipped through the cracks” in the past; my billable hours have nearly doubled since I started using the product. FunctionFox helps you get paid for your work. All of it.

Shauna Stafford
Iris Creative

Early adopter – ongoing lover. Its easy to learn and use. Its perfect for our needs. There’s really nothing I don’t like. This company has had stellar customer service since day one.

Beth Brodovsky
Cazayoux Creative

When deciding on project management and time tracking software a few years ago, I did a ton (I mean hours) of research and and FunctionFox has been perfect for our needs.

Kylee Lewis
Ashton Design

It won’t make you lunch, but it does everything else. The reporting gives us insight into areas we need to improve or quote differently. FF provides us with a big picture view of our workload along with the granular data for digging into the details.

Ashton Design
Genesco Sports Enterprises

Our company has 125 employees who use this to track time against retainers and projects. One employee has used several different systems on various projects and remarked this is by far the best one she’s used “it makes life so much easier”

Doug Lynch
EXL Media

The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Aera Neumann
TriAd Inc

FunctionFox is a project Management software that is simple to use and is straightforward. It offers excellent reporting capabilities and we’ve never had difficulty using this tool. We highly suggest this system.

Elliott Benzle
Cloud 9 Design LLC

FunctionFox has revolutionized my time tracking and billing process. It has become such a vital part of my work process that I have it open all day, every day as I work to track my work time and review project priorities for the day/week.

Ashley Grisham
Designworks Group Pty Ltd

Best time tracking software by far! Super easy to use. You just start using it, simple. Great reporting features. CEO desktop provides a great snapshot of all customers and project status.

Warren Schroder
Holy Cow Communication Design

Couldn’t do without this product. Easy to use, tier access to functionalities, quick and trackable time, job costs and invoicing. FunctionFox has been part of our business for over 20 years.

Julie Coward
Elevate Consulting

Smooth and simple! It is friction-free and fast when logging in, has an intuitive dashboard that only took a few minutes to master, and is reliable and available in the cloud. Works equally well on mobile devices and my desktop, too. FunctionFox is an amazing product to use as a consultant- tracking and reporting my hours is so much smoother and simpler than the other products I’ve had to use previously!

Kate Fagan Taylor
Paper Investigator Inc

What a great product, it’s simple, it works well, and has never failed to do what we need. I felt taken-care of the entire onboarding process. I highly recommend this for time-tracking.

Jaydra Perfetti
Lukas Byorth

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn’t recommend it more.

Lukas Byorth
Cleveland Design

We have used FunctionFox for over 12 years, so that basically says it all. They have always been responsive to suggestions to better the product, and implemented change or fixes in a timely fashion.

Lynn McNamee
Scope Architectural Consulting, PLLC

We’ve tried Trello, ASANA, and a few other programs that are out there, however, FF has been hands down a better option with greater utility and functionality. I’d give them 10 stars if it were an option.

Jimmy Pitsiniagas
Tom, Dick & Harry Creative Co

Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!

Margaret Maxstadt
Communication Infrastructure Group, LLC

We’ve Used FunctionFox for Years! Honestly, we couldn’t function well without it!

Terri Atmore
SkyLine Studio

I’ve been with FunctionFox for almost 20 years, which should speak for itself. It’s a great software with nearly 100% uptime. They also have excellent customer service.

Jim DeMicco

Other Case Studies

20 Years. Never Looking Back.

Snack

Snack is a boutique creative agency based in Toronto, Ontario, with over 25 years of experience and a team of eight. They work across branding and identity, print, infographics, environmental installations, digital, and internal communications — serving clients in pharmaceutical, finance, private education, transportation, and non-profits.

Read Success Story
20 Years. Never Looking Back.

SkyeLine Studio

Skyeline Studios is a Connecticut-based digital marketing and web design agency that has grown through referrals and long-term client relationships. With a lean team of five managing roughly 50 active clients, their success depends on one critical factor: knowing exactly where time is going.

Read Success Story
22 Years. 10 Clients. Zero Wasted Hours Since they Found FunctionFox!

O’Bayley Communications

O’Bayley Communications built a 22-year reputation in Palm Springs on one principle: clients should always understand exactly what they’re paying for. Here’s how accurate time tracking turned that p
romise into a practice they could keep — every single month.

Read Success Story

Ready to upgrade your team's potential?

Book a demo
Case Study

Agency Project Management Playbook

| |

What’s inside the Creative Agency Project Management Playbook?

Improve Project Management Process In Your Creative Agency to Drive Better Results

  • Client Satisfaction & Retention: Satisfy your agency clients, and you’ll retain them. Want to build client loyalty? Then focus on really hearing what they have to say, pinpointing goals that matter, and delivering work that knocks their socks off – every single time.
  • Mastering Deadlines & Delivering Quality: Stop procrastination in its tracks by setting clear goals, streamlining your workflow, and ticking off deadlines one by one. Put communication front and center by building quality checks into your daily planner with our marketing agency playbook.
  • Handling Scope Creep: Scope creep is one of the biggest challenges in creative agency project management. Master your project’s trajectory by clearly defining its boundaries from day one, then teach your clients how to keep those boundaries in check.
  • Managing Project Priorities: Prioritization is key to managing multiple tasks. Imagine having a clear roadmap to success – that’s what we’ll help you create by identifying your objectives, weighting tasks by urgency, and allocating them to the right people with our agency playbook.
  • Successful Project Management with Remote Marketing Teams: As remote work forces continue to swell, high-performing management becomes a make-or-break factor. Crafting a well-oiled remote machine requires intentional communication strategies, measurable targets, and a unified vision. Focus on those three core elements to bring out the best in your team.
  • Key Metrics for Tracking Project Success: Metrics are essential to measure the effectiveness of project management in your creative agency. Our marketing agency playbook will help you identify and track the most significant metrics, including client satisfaction, financial performance, and resource utilization.

Streamlined Project Management: Strip away project management clumsiness and replace it with a fluid, hassle-free approach. This project management playbook for agencies equips you with everything you need to run projects smoothly and efficiently.

Enhanced Client Satisfaction: Crafting a seamless client experience starts with honing in on their needs and building workflows that mirror their expectations. When clients are happy, they keep coming back – and they bring their friends, generating a cycle of positive reviews and ongoing success.

Better Deadline Management: Never miss a deadline again. Pinpoint inefficiencies and trade them in for clever shortcuts that guarantee on-time deliveries and meeting sky-high expectations with our digital agency playbook.

Effective Scope Creep Control: Our marketing agency playbook will prevent scope creep from derailing your projects. Change is inevitable, but scope creep doesn’t have to be. Set clear boundaries with your clients from the get-go, and you’ll be better equipped to roll with the punches when requirements change mid-project.

Prioritization and Resource Optimization: Topping up your productivity is all about striking a balance between what needs to be done now and what can wait; clarity on this front means everything. Efficiently allocate resources to ensure that every project is completed with the highest quality, on time, and within scope.

Success with Remote Teams: Learn how to manage remote teams effectively, ensuring strong communication, collaboration, and accountability. The project management playbook provides actionable tips to support and engage your remote workforce, leading to higher productivity and team morale.

Data-Driven Decision Making: Utilize key metrics to track project performance and make informed decisions. Imagine having a crystal-clear view of what makes your clients tick. This project management digital agency playbook hands you the reins, guiding you to the metrics that matter, and empowers you to adjust your strategy for enduring your creative agency success.

Continuous Improvement: Adopt a mindset of continuous learning and improvement. Face it: your creative agency has war stories to tell. The project management agency playbook gives you a battle-tested framework to reflect on past projects, leverage those wins and losses, and set a course for unbridled growth.

FAQ

Imagine having a clear roadmap to follow for every project that comes your way – that’s exactly what a marketing agency playbook delivers, with its detailed, structured approach to managing projects from start to finish. With this roadmap, you’ll master the art of completing projects swiftly, smartly, and satisfyingly – every time, no exceptions. In the heat of creative projects, having a trusted playbook by your side can be a lifesaver – especially when it comes to mastering delicate client interactions, pace-setting deadlines, and sidestepping costly scope overruns.

For agencies, a solid agency playbook is like having a superpower: it lets them sidestep inefficiencies, drive client satisfaction, and deliver projects like clockwork. Time to get real: – Streamlined Project Management Processes and Efficiency: Project management gets a serious boost with the playbook’s guidelines, shielding your project from costly mistakes and pinching hour-crunching delays. – Enhanced Client Satisfaction: By aligning project goals with client expectations and providing tools for managing client relationships, the playbook helps ensure that clients are satisfied with the outcomes, leading to repeat business and positive referrals. – Effective Management of Scope Creep: When client demands shift, the project management playbook helps your creative agency anticipate and absorb the impact, preventing scope creep from blowing your project timeline and budget out of the water. – Improved Team Collaboration: Whether you’re clocking in from home or HQ, the playbook gets everyone rowing in the same direction, leveraging each team member’s unique strengths to hit those crucial milestones. – Data-Driven Decision Making: By focusing on what really matters – the metrics that drive success – agencies can optimize their projects from top to bottom, with a clarity that leads to real victories.

Yes, marketing agency project management playbooks are suitable for agencies of all sizes, from small startups to large, established firms. Whether you’re a boutique agency or a large-scale operation, the playbook’s framework is flexible enough to accommodate your specific requirements and operational constraints. Think of project management like conducting an orchestra – many moving parts need to harmonize. This agency playbook supplies the harmonious blend of expert advice, engaging examples, and take-away techniques that will keep your projects humming and on target.

A creative agency playbook can significantly streamline agency operations in several ways: – Provides Clear Guidelines: With the marketing agency playbook, you can say goodbye to project chaos. It brings everyone together on the same page, eliminating confusion and misinformation. – Enhances Efficiency: The agency playbook streamlines the project management process, so teams can sprint toward their goals without breaking stride. – Improves Communication: Picture a project where everyone knows their role, receives timely updates, and understands how their work fits into the bigger picture. That’s the beauty of establishing effective communication protocols from day one. – Reduces Risks: Think of the agency playbook as a situational crisis manager – it alerts teams to latent problems, enabling them to take corrective action before these issues reach critical mass. – Supports Continuous Improvement: Instead of flying blind, the agency uses the playbook to examine what’s working (and what’s not), Fine-tuning its approach as it goes to minimize roadblocks and maximize results. – Managing projects effectively is just the starting point – our playbook has a far greater impact, driving operational excellence across the agency.

Yes, the creative agency project management playbooks are versatile and can be applied to both traditional and remote creative agency projects. Here’s how they work for both: – Core Principles Apply to Both: Whether you’re working on a traditional print campaign or a digital marketing strategy, the fundamental elements of project management—such as setting clear goals, managing resources, and tracking progress—remain the same. – Customization for Specific Needs: You can reshuffle the digital agency playbook to accommodate the one-of-a-kind demands of each project you take on. In traditional projects, you’ll likely need to hash out the finer points of print production and the physical aspects of the final product. Digital projects, on the other hand, demand a focus on project management tools, search engine ranking strategies, and digital performance metrics. – Flexibility in Execution: The playbook is designed to be flexible, allowing you to adapt its guidelines to the specific challenges and opportunities presented by traditional or digital projects. Agencies handling a mixed bag of projects across different media can rely on the agency playbook’s adaptability to help them stay on track.

Check out
FunctionFox’s Results

Blackbox

Absolutely love the tech and the team at FunctionFox. They go above and beyond to make sure it’s doing exactly what you need it to do. Our org manages over 400 projects a year and there’s NO WAY we could do it without our FunctionFox!

Melissa Elliott
PR Works

A good time-tracking system will make you money, not cost you money. I run a small PR company. I’ve been using FunctionFox for nearly 11 years and have been extremely pleased. It’s invaluable for client reports.

Joseph Feeks
Darnauer Group, LLC

I’ve been using FunctionFox’s time tracking and reporting system for my boutique PR Agency for nearly 20 years. It’s an impressive platform and I’ve been very happy with the performance and the customer service.

Jeanette Darnauer
Zoup Creative

I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly.

Claude Benoit
Beauly Station Ltd

Great product. My partner had used FunctionFox in a previous company and found it useful. We found it much easier to use than alternative products we used elsewhere so returned to Function Fox as soon as we had the opportunity.

Jane Cumming
Norton Engineering Consultants Inc.

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

Donna Vizzuso
Memorial Health System

The best thing about FunctionFox is how it has transformed our previously chaotic process into an organized one, and made it quick and easy to retrieve data all while helping us track our time and ensure we are completing each request.

Amy Hockenbrocht
Glue Inc.

Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. FunctionFox is so much easier than doing timesheets manually!

Tim Morawetz
Senpai Consulting Kft.

Best choice for marketing agencies. We are using almost every part of the software. FunctionFox is perfect for agencies, their staff, and their contractors. CEOs can easily see through the global situation and details of each client.

Nebojsa Damjanovich
OddOnes Interactive + Design

FunctionFox has allowed my company to track and invoice for hourly work that “slipped through the cracks” in the past; my billable hours have nearly doubled since I started using the product. FunctionFox helps you get paid for your work. All of it.

Shauna Stafford
Iris Creative

Early adopter – ongoing lover. Its easy to learn and use. Its perfect for our needs. There’s really nothing I don’t like. This company has had stellar customer service since day one.

Beth Brodovsky
Cazayoux Creative

When deciding on project management and time tracking software a few years ago, I did a ton (I mean hours) of research and and FunctionFox has been perfect for our needs.

Kylee Lewis
Ashton Design

It won’t make you lunch, but it does everything else. The reporting gives us insight into areas we need to improve or quote differently. FF provides us with a big picture view of our workload along with the granular data for digging into the details.

Ashton Design
Genesco Sports Enterprises

Our company has 125 employees who use this to track time against retainers and projects. One employee has used several different systems on various projects and remarked this is by far the best one she’s used “it makes life so much easier”

Doug Lynch
EXL Media

The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Aera Neumann
TriAd Inc

FunctionFox is a project Management software that is simple to use and is straightforward. It offers excellent reporting capabilities and we’ve never had difficulty using this tool. We highly suggest this system.

Elliott Benzle
Cloud 9 Design LLC

FunctionFox has revolutionized my time tracking and billing process. It has become such a vital part of my work process that I have it open all day, every day as I work to track my work time and review project priorities for the day/week.

Ashley Grisham
Designworks Group Pty Ltd

Best time tracking software by far! Super easy to use. You just start using it, simple. Great reporting features. CEO desktop provides a great snapshot of all customers and project status.

Warren Schroder
Holy Cow Communication Design

Couldn’t do without this product. Easy to use, tier access to functionalities, quick and trackable time, job costs and invoicing. FunctionFox has been part of our business for over 20 years.

Julie Coward
Elevate Consulting

Smooth and simple! It is friction-free and fast when logging in, has an intuitive dashboard that only took a few minutes to master, and is reliable and available in the cloud. Works equally well on mobile devices and my desktop, too. FunctionFox is an amazing product to use as a consultant- tracking and reporting my hours is so much smoother and simpler than the other products I’ve had to use previously!

Kate Fagan Taylor
Paper Investigator Inc

What a great product, it’s simple, it works well, and has never failed to do what we need. I felt taken-care of the entire onboarding process. I highly recommend this for time-tracking.

Jaydra Perfetti
Lukas Byorth

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn’t recommend it more.

Lukas Byorth
Cleveland Design

We have used FunctionFox for over 12 years, so that basically says it all. They have always been responsive to suggestions to better the product, and implemented change or fixes in a timely fashion.

Lynn McNamee
Scope Architectural Consulting, PLLC

We’ve tried Trello, ASANA, and a few other programs that are out there, however, FF has been hands down a better option with greater utility and functionality. I’d give them 10 stars if it were an option.

Jimmy Pitsiniagas
Tom, Dick & Harry Creative Co

Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!

Margaret Maxstadt
Communication Infrastructure Group, LLC

We’ve Used FunctionFox for Years! Honestly, we couldn’t function well without it!

Terri Atmore
SkyLine Studio

I’ve been with FunctionFox for almost 20 years, which should speak for itself. It’s a great software with nearly 100% uptime. They also have excellent customer service.

Jim DeMicco

Other Case Studies

20 Years. Never Looking Back.

Snack

Snack is a boutique creative agency based in Toronto, Ontario, with over 25 years of experience and a team of eight. They work across branding and identity, print, infographics, environmental installations, digital, and internal communications — serving clients in pharmaceutical, finance, private education, transportation, and non-profits.

Read Success Story
20 Years. Never Looking Back.

SkyeLine Studio

Skyeline Studios is a Connecticut-based digital marketing and web design agency that has grown through referrals and long-term client relationships. With a lean team of five managing roughly 50 active clients, their success depends on one critical factor: knowing exactly where time is going.

Read Success Story
22 Years. 10 Clients. Zero Wasted Hours Since they Found FunctionFox!

O’Bayley Communications

O’Bayley Communications built a 22-year reputation in Palm Springs on one principle: clients should always understand exactly what they’re paying for. Here’s how accurate time tracking turned that p
romise into a practice they could keep — every single month.

Read Success Story

Ready to upgrade your team's potential?

Book a demo
Case Study

Time Tracking eBook

| |

What you will learn

The Stay Creative Series is a collaborative compilation of articles, providing resources and perspectives for creative businesses from leaders in the industry.

  • Achieving TimeKeeping Compliance at a Marketing Firm (By David C. Baker)
  • Say goodbye to Billable Hours (By Paul Roetzer)
  • Tracking Hours is not only for Chargeback Organizations (By Jackie Shaffer)
  • 747,000 Reasons to Keep Track of Your Time (By Vanessa Edwards)

Accurate time tracking is essential for any creative business aiming to improve efficiency and profitability.

This eBook provides expert tips and strategies to help creative professionals streamline their time-tracking process, ensuring no billable hours are lost.

Learn how to effectively monitor your team’s time, gain insights into project progress, and enhance overall business performance.

Whether you’re struggling with tracking admin tasks or managing multiple projects, this guide will equip you with the tools you need to optimize your workflow and boost your bottom line.

Check out
FunctionFox’s Results

Blackbox

Absolutely love the tech and the team at FunctionFox. They go above and beyond to make sure it’s doing exactly what you need it to do. Our org manages over 400 projects a year and there’s NO WAY we could do it without our FunctionFox!

Melissa Elliott
PR Works

A good time-tracking system will make you money, not cost you money. I run a small PR company. I’ve been using FunctionFox for nearly 11 years and have been extremely pleased. It’s invaluable for client reports.

Joseph Feeks
Darnauer Group, LLC

I’ve been using FunctionFox’s time tracking and reporting system for my boutique PR Agency for nearly 20 years. It’s an impressive platform and I’ve been very happy with the performance and the customer service.

Jeanette Darnauer
Zoup Creative

I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly.

Claude Benoit
Beauly Station Ltd

Great product. My partner had used FunctionFox in a previous company and found it useful. We found it much easier to use than alternative products we used elsewhere so returned to Function Fox as soon as we had the opportunity.

Jane Cumming
Norton Engineering Consultants Inc.

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

Donna Vizzuso
Memorial Health System

The best thing about FunctionFox is how it has transformed our previously chaotic process into an organized one, and made it quick and easy to retrieve data all while helping us track our time and ensure we are completing each request.

Amy Hockenbrocht
Glue Inc.

Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. FunctionFox is so much easier than doing timesheets manually!

Tim Morawetz
Senpai Consulting Kft.

Best choice for marketing agencies. We are using almost every part of the software. FunctionFox is perfect for agencies, their staff, and their contractors. CEOs can easily see through the global situation and details of each client.

Nebojsa Damjanovich
OddOnes Interactive + Design

FunctionFox has allowed my company to track and invoice for hourly work that “slipped through the cracks” in the past; my billable hours have nearly doubled since I started using the product. FunctionFox helps you get paid for your work. All of it.

Shauna Stafford
Iris Creative

Early adopter – ongoing lover. Its easy to learn and use. Its perfect for our needs. There’s really nothing I don’t like. This company has had stellar customer service since day one.

Beth Brodovsky
Cazayoux Creative

When deciding on project management and time tracking software a few years ago, I did a ton (I mean hours) of research and and FunctionFox has been perfect for our needs.

Kylee Lewis
Ashton Design

It won’t make you lunch, but it does everything else. The reporting gives us insight into areas we need to improve or quote differently. FF provides us with a big picture view of our workload along with the granular data for digging into the details.

Ashton Design
Genesco Sports Enterprises

Our company has 125 employees who use this to track time against retainers and projects. One employee has used several different systems on various projects and remarked this is by far the best one she’s used “it makes life so much easier”

Doug Lynch
EXL Media

The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Aera Neumann
TriAd Inc

FunctionFox is a project Management software that is simple to use and is straightforward. It offers excellent reporting capabilities and we’ve never had difficulty using this tool. We highly suggest this system.

Elliott Benzle
Cloud 9 Design LLC

FunctionFox has revolutionized my time tracking and billing process. It has become such a vital part of my work process that I have it open all day, every day as I work to track my work time and review project priorities for the day/week.

Ashley Grisham
Designworks Group Pty Ltd

Best time tracking software by far! Super easy to use. You just start using it, simple. Great reporting features. CEO desktop provides a great snapshot of all customers and project status.

Warren Schroder
Holy Cow Communication Design

Couldn’t do without this product. Easy to use, tier access to functionalities, quick and trackable time, job costs and invoicing. FunctionFox has been part of our business for over 20 years.

Julie Coward
Elevate Consulting

Smooth and simple! It is friction-free and fast when logging in, has an intuitive dashboard that only took a few minutes to master, and is reliable and available in the cloud. Works equally well on mobile devices and my desktop, too. FunctionFox is an amazing product to use as a consultant- tracking and reporting my hours is so much smoother and simpler than the other products I’ve had to use previously!

Kate Fagan Taylor
Paper Investigator Inc

What a great product, it’s simple, it works well, and has never failed to do what we need. I felt taken-care of the entire onboarding process. I highly recommend this for time-tracking.

Jaydra Perfetti
Lukas Byorth

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn’t recommend it more.

Lukas Byorth
Cleveland Design

We have used FunctionFox for over 12 years, so that basically says it all. They have always been responsive to suggestions to better the product, and implemented change or fixes in a timely fashion.

Lynn McNamee
Scope Architectural Consulting, PLLC

We’ve tried Trello, ASANA, and a few other programs that are out there, however, FF has been hands down a better option with greater utility and functionality. I’d give them 10 stars if it were an option.

Jimmy Pitsiniagas
Tom, Dick & Harry Creative Co

Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!

Margaret Maxstadt
Communication Infrastructure Group, LLC

We’ve Used FunctionFox for Years! Honestly, we couldn’t function well without it!

Terri Atmore
SkyLine Studio

I’ve been with FunctionFox for almost 20 years, which should speak for itself. It’s a great software with nearly 100% uptime. They also have excellent customer service.

Jim DeMicco

Other Case Studies

20 Years. Never Looking Back.

Snack

Snack is a boutique creative agency based in Toronto, Ontario, with over 25 years of experience and a team of eight. They work across branding and identity, print, infographics, environmental installations, digital, and internal communications — serving clients in pharmaceutical, finance, private education, transportation, and non-profits.

Read Success Story
20 Years. Never Looking Back.

SkyeLine Studio

Skyeline Studios is a Connecticut-based digital marketing and web design agency that has grown through referrals and long-term client relationships. With a lean team of five managing roughly 50 active clients, their success depends on one critical factor: knowing exactly where time is going.

Read Success Story
22 Years. 10 Clients. Zero Wasted Hours Since they Found FunctionFox!

O’Bayley Communications

O’Bayley Communications built a 22-year reputation in Palm Springs on one principle: clients should always understand exactly what they’re paying for. Here’s how accurate time tracking turned that p
romise into a practice they could keep — every single month.

Read Success Story

Ready to upgrade your team's potential?

Book a demo
Case Study

Getting the Numbers Right

| |

What’s inside?

The Stay Creative Series is a collaborative compilation of articles, providing resources and perspectives for creative businesses from leaders in the industry.

  • Stop Giving Away Your Billable Time (By David C. Baker)
  • How to Negotiate Price (By Maria Piscopo)
  • Rethinking Hourly Rates for Creative Service Firms (By David C. Baker)
  • Agency Check-up (By SecondWind)

Unlock essential strategies and financial insights from industry-leading experts in this comprehensive eBook.

The Stay Creative Series brings together articles crafted to guide creative businesses toward smarter financial decisions and sustainable growth. From learning to protect your billable hours and improving negotiation tactics to evaluating and adjusting hourly rates for maximum profitability, this guide covers it all. An additional agency check-up section ensures your team stays aligned with industry standards, helping your agency thrive.

Stop losing valuable time and money to untracked or misclassified tasks.

Many creative businesses unknowingly subsidize their clients through administrative or unbilled time. This guide will help you identify what qualifies as billable work and ensure you’re properly compensating yourself for all project-related efforts.

Start maximizing your billable hours, track every minute worked, and avoid unnecessary write-offs that hurt your profitability.

Check out
FunctionFox’s Results

Blackbox

Absolutely love the tech and the team at FunctionFox. They go above and beyond to make sure it’s doing exactly what you need it to do. Our org manages over 400 projects a year and there’s NO WAY we could do it without our FunctionFox!

Melissa Elliott
PR Works

A good time-tracking system will make you money, not cost you money. I run a small PR company. I’ve been using FunctionFox for nearly 11 years and have been extremely pleased. It’s invaluable for client reports.

Joseph Feeks
Darnauer Group, LLC

I’ve been using FunctionFox’s time tracking and reporting system for my boutique PR Agency for nearly 20 years. It’s an impressive platform and I’ve been very happy with the performance and the customer service.

Jeanette Darnauer
Zoup Creative

I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly.

Claude Benoit
Beauly Station Ltd

Great product. My partner had used FunctionFox in a previous company and found it useful. We found it much easier to use than alternative products we used elsewhere so returned to Function Fox as soon as we had the opportunity.

Jane Cumming
Norton Engineering Consultants Inc.

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

Donna Vizzuso
Memorial Health System

The best thing about FunctionFox is how it has transformed our previously chaotic process into an organized one, and made it quick and easy to retrieve data all while helping us track our time and ensure we are completing each request.

Amy Hockenbrocht
Glue Inc.

Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. FunctionFox is so much easier than doing timesheets manually!

Tim Morawetz
Senpai Consulting Kft.

Best choice for marketing agencies. We are using almost every part of the software. FunctionFox is perfect for agencies, their staff, and their contractors. CEOs can easily see through the global situation and details of each client.

Nebojsa Damjanovich
OddOnes Interactive + Design

FunctionFox has allowed my company to track and invoice for hourly work that “slipped through the cracks” in the past; my billable hours have nearly doubled since I started using the product. FunctionFox helps you get paid for your work. All of it.

Shauna Stafford
Iris Creative

Early adopter – ongoing lover. Its easy to learn and use. Its perfect for our needs. There’s really nothing I don’t like. This company has had stellar customer service since day one.

Beth Brodovsky
Cazayoux Creative

When deciding on project management and time tracking software a few years ago, I did a ton (I mean hours) of research and and FunctionFox has been perfect for our needs.

Kylee Lewis
Ashton Design

It won’t make you lunch, but it does everything else. The reporting gives us insight into areas we need to improve or quote differently. FF provides us with a big picture view of our workload along with the granular data for digging into the details.

Ashton Design
Genesco Sports Enterprises

Our company has 125 employees who use this to track time against retainers and projects. One employee has used several different systems on various projects and remarked this is by far the best one she’s used “it makes life so much easier”

Doug Lynch
EXL Media

The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Aera Neumann
TriAd Inc

FunctionFox is a project Management software that is simple to use and is straightforward. It offers excellent reporting capabilities and we’ve never had difficulty using this tool. We highly suggest this system.

Elliott Benzle
Cloud 9 Design LLC

FunctionFox has revolutionized my time tracking and billing process. It has become such a vital part of my work process that I have it open all day, every day as I work to track my work time and review project priorities for the day/week.

Ashley Grisham
Designworks Group Pty Ltd

Best time tracking software by far! Super easy to use. You just start using it, simple. Great reporting features. CEO desktop provides a great snapshot of all customers and project status.

Warren Schroder
Holy Cow Communication Design

Couldn’t do without this product. Easy to use, tier access to functionalities, quick and trackable time, job costs and invoicing. FunctionFox has been part of our business for over 20 years.

Julie Coward
Elevate Consulting

Smooth and simple! It is friction-free and fast when logging in, has an intuitive dashboard that only took a few minutes to master, and is reliable and available in the cloud. Works equally well on mobile devices and my desktop, too. FunctionFox is an amazing product to use as a consultant- tracking and reporting my hours is so much smoother and simpler than the other products I’ve had to use previously!

Kate Fagan Taylor
Paper Investigator Inc

What a great product, it’s simple, it works well, and has never failed to do what we need. I felt taken-care of the entire onboarding process. I highly recommend this for time-tracking.

Jaydra Perfetti
Lukas Byorth

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn’t recommend it more.

Lukas Byorth
Cleveland Design

We have used FunctionFox for over 12 years, so that basically says it all. They have always been responsive to suggestions to better the product, and implemented change or fixes in a timely fashion.

Lynn McNamee
Scope Architectural Consulting, PLLC

We’ve tried Trello, ASANA, and a few other programs that are out there, however, FF has been hands down a better option with greater utility and functionality. I’d give them 10 stars if it were an option.

Jimmy Pitsiniagas
Tom, Dick & Harry Creative Co

Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!

Margaret Maxstadt
Communication Infrastructure Group, LLC

We’ve Used FunctionFox for Years! Honestly, we couldn’t function well without it!

Terri Atmore
SkyLine Studio

I’ve been with FunctionFox for almost 20 years, which should speak for itself. It’s a great software with nearly 100% uptime. They also have excellent customer service.

Jim DeMicco

Other Case Studies

20 Years. Never Looking Back.

Snack

Snack is a boutique creative agency based in Toronto, Ontario, with over 25 years of experience and a team of eight. They work across branding and identity, print, infographics, environmental installations, digital, and internal communications — serving clients in pharmaceutical, finance, private education, transportation, and non-profits.

Read Success Story
20 Years. Never Looking Back.

SkyeLine Studio

Skyeline Studios is a Connecticut-based digital marketing and web design agency that has grown through referrals and long-term client relationships. With a lean team of five managing roughly 50 active clients, their success depends on one critical factor: knowing exactly where time is going.

Read Success Story
22 Years. 10 Clients. Zero Wasted Hours Since they Found FunctionFox!

O’Bayley Communications

O’Bayley Communications built a 22-year reputation in Palm Springs on one principle: clients should always understand exactly what they’re paying for. Here’s how accurate time tracking turned that p
romise into a practice they could keep — every single month.

Read Success Story

Ready to upgrade your team's potential?

Book a demo