10 Reasons Our Customers Love Us

Here are the top 10 reasons our customers give for loving our products - everything from ease of use and affordability, to truly unbeatable customer service.

People choose FunctionFox for a lot of very good reasons.

You get more than software.

Your business systems are absolutely critical to your success, and so are the partnerships you forge. We've made it our mission to be an extension of your business – not just a software provider. Make the choice to do business with FunctionFox and you'll quickly learn why our customers say "WOW"!

A dedicated account rep.

We've never really found animated paper clips or bouncy robo-dogs to be the best tour guides for software. We prefer real people with a beating pulse and professional knowledge of FunctionFox and the creative industry. We'll take you through the demo, work with you as you setup your own FunctionFox account, and we'll still be there years later as your company grows with our system – all at no cost.

No hardware.

You don't have to install it, you don't have to support it, and best of all you don't have to purchase it [hardware]. With FunctionFox, you get your own account on a professional grade server with constant back-up, supported by dedicated IT staff. All you need is a web browser – we'll have you up and running in minutes.

No contract.

If we deliver what we claim to, and offer unlimited support and service along the way, whose fault is it if things don't work out? (Hint: ours). For us, contracts and up front fees just don't make sense. You can cancel your FunctionFox monthly subscription at any time without penalty. With our money-back guarantee and unlimited, personal customer support, our commitment to service is our contract.

Instant updates.

We improve FunctionFox continually, with updates added to your account at no extra cost. Bug fixes are instantaneous – in most cases you'll never know they were there.

Peace of mind.

Along with a great timesheet and project management solution, you get guaranteed up-time, continuous back-ups and secure storage – all at the same high-level standard your bank uses to keep your personal finances secure. You get a team of professionals focused on software, leaving you to focus on your business.

Simplicity.

Far too often, software gets over-developed. You've seen it with your own systems. A formerly usable tool becomes overrun with bells and whistles that never get used, making the whole system unmanageable. We keep simplicity, ease of use, and return on input in mind in every development decision we make. That's why FunctionFox has remained the system of choice for small firms.

Proven.

Over 100,000 creative minds log into FunctionFox everyday. We've helped countless independent contractors and small creative firms improve accountability, cut admin time and bill what they're worth. Check out our success stories to see why we mean it when we say proven.

Dedicated Mac support.

Over 55% of FunctionFox users are Mac-based, and that number constantly increases as other providers fail to keep up with Mac support. Jaguar, Panther, Leopard, OSXYZ... you name it, we've got it covered. Safari, Firefox, Chrome, or IE... FunctionFox will work for you. We won't ever compromise Mac support (works great on a PC too).

Committed to small creatives.

Spun from an advertising and design firm ourselves, FunctionFox recognizes the unique challenges facing creative businesses. We developed FunctionFox to meet the specific needs of small creative firms, and we continue to do so as needs evolve. Our development is based on the feedback of other creative minds, with the same creative challenges you face in your business.

Free, unlimited customer support.

The absolute best in the business – and what has always separated FunctionFox from all the rest... "You continue to set impossibly high standards of customer service! I'm sure other software developers must cry themselves to sleep at night wonderinghow they, too, can make customers happy as quickly as you do! Thanks for the help..." Carol at Redbird Communications.

Okay, so that was 11 reasons. But hey, we can't help it. It's our nature to exceed expectations... It's what our customers love about us most.